FAQ
Shipping
We offer domestic shipping for all our German-American artifacts. Our shipping process is designed to ensure that your items arrive safely and on time. For international shipping, we provide secure packaging and reliable shipping options to deliver our products worldwide. When it comes to customs duties and other fees, we handle all the necessary paperwork to make the process as smooth as possible for you.
​
Free Shipping for ALL customers Domestic only.
Returns
If you need to return an item, we're here to help. Our return process is simple and easy, ensuring that you have a hassle-free experience. In case of damaged or incorrect items, we take full responsibility and offer prompt assistance in resolving the issue. Additionally, we provide exchange options to ensure that you are completely satisfied with your purchase
​
​
​
You can feel safe when you buy from DEUTSCHER-AMERICAN as all of our items carry a 100% money back guarantee if you are not satisfied.
